彭麓 奢侈品品牌管理 碩士預科

在學習奢侈品管理的這一年里我做了四個課題，分別是《梅森·馬吉拉品牌咖啡店調研》、《年輕奢侈品消費者研究》、《祖·馬龍品牌與香氛市場》、《上海二手奢侈品消費者調查研究》。我對自己喜歡的品牌故事，以及和當前消費現象與品牌運營、相關產業之間的聯系有了更深層次的了解。

時裝品牌“梅森·馬吉拉”，在上海開設的咖啡店引起了我的興趣。我對咖啡店進行了線上調研和線下考察包括對價格、餐品、地理位置和店鋪風格的調查記錄。并對消費者進行采訪，了解用戶畫像以及品牌本身在大眾之間的知名度。通過橫向對比，馬吉拉的咖啡店的目標客戶更偏向大眾，咖啡的口味和餐點的設計也能夠體現品牌的審美和理念。

《上海二手奢侈品消費者調查研究》首先調查了二手奢侈品市場國際背景。然后調研了上海二手門店類、買家的進貨渠道，并對于客戶的問卷調查和采訪。近幾年二手奢侈品的價格逐漸升高，受到經濟環境影響和環保意識的提高，逐漸有更多人趨向購買二手奢侈品。一些派生行業比如線上鑒定機構和相關法律的設立也體現了行業正在逐漸發展。但我認為該行業目前還未能形成一種潮流文化，大部分消費者依然不愿意購買他人使用過的或舊的產品。對此我認為如果該行業需要繼續發展可以進行更多宣傳包括在大眾媒體上爭取對店鋪的曝光機會，通過公眾人物影響大眾消費觀。完善驗貨售后保障服務，以及對于賣家的資質檢查，讓消費者更加安心。

PENG Luxi

Luxury Brand Management 

Over the past year while studying luxury brand management, I have undertaken four projects: "Maison Margiela Café", "Survey of Young Luxury Goods Consumers", "Jo Malone Brand Analysis & Environmental Scent", and "Consumption Study of Shanghai's Second-hand Luxury Goods Market". These studies have deepened my understanding of the narratives behind my favorite brands, their operations, and the link between current consumer phenomena and related industries.

The Maison Margiela café in Shanghai, a venture of the fashion brand, piqued my interest. I conducted both online and on-site research of the café, which included analyzing its pricing, menu, location, and stylistic approach. Additionally, I interviewed consumers to comprehend their profiles and the brand's popularity among the general public. A comparative analysis revealed that the café targets a mainstream clientele, with coffee flavors and meal designs that reflect the brand’s aesthetic and philosophy.

The "Consumption Study of Shanghai's Second-hand Luxury Goods Market" began with an investigation into the international context of the second-hand luxury goods market. The study then examined the types of stores in Shanghai, the procurement channels of buyers, and included surveys and interviews with customers. In recent years, the price of second-hand luxury items has risen due to economic factors and a growing environmental consciousness, leading more people to consider these goods. Emerging industries like online authentication services and relevant legal frameworks highlight the industry's development. However, I believe this sector has yet to establish itself as a trend, as most consumers remain reluctant to purchase used or pre-owned products. To foster further growth, the industry could enhance its visibility through mainstream media and leverage public figures to influence consumer perceptions. Additionally, improving post-purchase verification and seller accreditation services could reassure customers, encouraging greater trust in the market.